Intalio wins BOSSIE award in best open source platforms and middleware - http://www.infoworld.com/d/open-source/bossie-awards-2010-the-best-open-source-platforms-and-middleware-155¤t=8&last=12#slideshowTop.
I would strongly encourage anyone researching a business process modeling product to take a look at Intalio. Even if you start out with their Community Edition product to gain a little insight, you can always upgrade to the Professional Edition if your business needs require additional tools and/or support.
I have been using Intalio for three years now - both the Enterprise Edition and the Community Edition. Implementations in the Criminal Justice Community (Police, District Attorney and Probation) as well as the private sector with a Telecommunications Company. If your business requires some initial support with installation and or design/modeling, please visit http://btmsoftwaresolutions.com/.
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